Free Shipping on Orders over $24.99

FAQ


PAYMENTS

We accept the following methods of payment: Credit card: Visa, MasterCard, American Express, and PayPal 


SHIPPING & DELIVERY

We currently ship via our website to locations within the United States. We do not currently ship outside of United States due to the high cost of international shipping.

  • Orders up to $9 will be charged $3.99
  • Orders up to $15 will be charged $4.99
  • Orders up to $24.99 will be charged $6.99
  • Orders over $25 will SHIP FOR FREE!

ORDER DELIVERY

Please allow 2 business days for your order to be processed. It will be shipped out via USPS from Darien, CT, and delivery is within 3–7 business days. You will receive email confirmation of your purchase and that your order has been shipped.


RETURN POLICY

Customer Service: info@zigamedia.com or 203.656.0076

Hours are Monday through Friday, 10 a.m. to 4 p.m. (EST).


Damaged Items

We will replace damaged or defective items. Please email your name, order number, address, and phone number to info@zigamedia.com to request a replacement.


Returns

Merchandise will be accepted for return within 30 days of receipt of shipment. The merchandise must be in new and unused condition and in its original packaging. Returns should be sent to the following address using a trackable method of shipping. Shipping is to be paid by the customer. Please note that we can only honor returns of items that were ordered directly through zigamedia.com.


Return to

Ziga Media, LLC
5 Overbrook Lane
Darien, CT 06820


OUT OF STOCK

We do our best to keep the website stock up to date. On occasion, an item may go out of stock between the time your order is placed and the order reaching the warehouse. In this case, your order will be immediately canceled and your credit card or Paypal will be credited for the amount you were charged.


SALES TAX COLLECTION

Sales tax will be applied where applicable.